{"id":26469,"date":"2023-11-23T14:20:34","date_gmt":"2023-11-23T15:20:34","guid":{"rendered":"https:\/\/www.zarauzkohiribusa.eus\/atencion-al-viajero\/"},"modified":"2025-06-30T11:19:58","modified_gmt":"2025-06-30T12:19:58","slug":"atencion-al-viajero-2","status":"publish","type":"page","link":"https:\/\/www.zarauzkohiribusa.eus\/es\/atencion-al-viajero-2\/","title":{"rendered":"Atenci\u00f3n al usuario"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"26469\" class=\"elementor elementor-26469 elementor-26468\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2b5f283 e-flex e-con-boxed e-con e-parent\" data-id=\"2b5f283\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-6a9a5f8 e-con-full e-flex e-con e-child\" data-id=\"6a9a5f8\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ea48a95 animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-heading\" data-id=\"ea48a95\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;css&quot;}\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_left   ekit_heading_tablet-   ekit_heading_mobile-text_center\"><h1 class=\"ekit-heading--title elementskit-section-title \">Atenci\u00f3n al Pasajero<\/h1><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f471ece animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-breadcrumb\" data-id=\"f471ece\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-breadcrumb.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><ol class=\"ekit-breadcrumb\"><li class=\"ekit_breadcrumbs_start\"><a href=\"https:\/\/www.zarauzkohiribusa.eus\/es\/\">Home<\/a><\/li><\/ol><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fd87523 e-con-full e-flex e-con e-parent\" data-id=\"fd87523\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b263730 elementor-widget elementor-widget-image\" data-id=\"b263730\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"2560\" height=\"666\" src=\"https:\/\/www.zarauzkohiribusa.eus\/wp-content\/uploads\/2024\/10\/Contacto-scaled.webp\" class=\"attachment-full size-full wp-image-25390\" alt=\"Zarauzko HiriBusa. Contacto.\" srcset=\"https:\/\/www.zarauzkohiribusa.eus\/wp-content\/uploads\/2024\/10\/Contacto-scaled.webp 2560w, https:\/\/www.zarauzkohiribusa.eus\/wp-content\/uploads\/2024\/10\/Contacto-650x169.webp 650w, https:\/\/www.zarauzkohiribusa.eus\/wp-content\/uploads\/2024\/10\/Contacto-1920x499.webp 1920w, https:\/\/www.zarauzkohiribusa.eus\/wp-content\/uploads\/2024\/10\/Contacto-768x200.webp 768w, https:\/\/www.zarauzkohiribusa.eus\/wp-content\/uploads\/2024\/10\/Contacto-1536x399.webp 1536w, https:\/\/www.zarauzkohiribusa.eus\/wp-content\/uploads\/2024\/10\/Contacto-2048x532.webp 2048w, https:\/\/www.zarauzkohiribusa.eus\/wp-content\/uploads\/2024\/10\/Contacto-710x185.webp 710w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c379df8 e-flex e-con-boxed e-con e-parent\" data-id=\"c379df8\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-cd89d5d e-con-full e-flex e-con e-child\" data-id=\"cd89d5d\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-6749db1 e-con-full e-flex e-con e-child\" data-id=\"6749db1\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f32bdff elementor-widget elementor-widget-elementskit-contact-form7\" data-id=\"f32bdff\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-contact-form7.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-form\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f25161-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"25161\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/es\/wp-json\/wp\/v2\/pages\/26469#wpcf7-f25161-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"25161\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.7\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f25161-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<div class=\"inline-form\">\n\t<div class=\"keydesign-label adora-select\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"opciones_informacion\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"opciones_informacion\"><option value=\"\">Zer egin nahi duzu?<\/option><option value=\"Informazioa eskatu\">Informazioa eskatu<\/option><option value=\"Galdutako elementuak\">Galdutako elementuak<\/option><option value=\"Egin erreklamazioa\">Egin erreklamazioa<\/option><\/select><\/span>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<div class=\"inline-form\">\n\t<div class=\"keydesign-label\">\n\t\t<p><label>Izena *<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"viajero-nombre\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"izena\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"viajero-nombre\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"keydesign-label\">\n\t\t<p><label>Abizenak *<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"viajero-apellidos\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"abizenak\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"viajero-apellidos\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"keydesign-label\">\n\t\t<p><label>Telefonoa *<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"viajero-telefono\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel\" autocomplete=\"telefonoa\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"tel\" name=\"viajero-telefono\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<div class=\"inline-form\">\n\t<div class=\"keydesign-label\">\n\t\t<p><label>Posta elektronikoa *<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"viajero-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" autocomplete=\"posta\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"viajero-email\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"keydesign-label\">\n\t\t<p><label>Linea zenbakia<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"viajero-linea\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" autocomplete=\"linea\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"viajero-linea\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<div class=\"keydesign-label\">\n\t<p><label>Iruzkina<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"viajero-comentario\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"viajero-comentario\"><\/textarea><\/span>\n\t<\/p>\n<\/div>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-consent\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"your-consent\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">Zarauzko Udalak herritarren eskaerei erantzuteko espedienteen kudeaketaren esparruko datuak tratatzen ditu, Toki-araubidearen oinarriak arautzen dituen 7\/1985 Legearen eta Administrazio Publikoen Administrazio Prozedura Erkideari buruzko 39\/2015 Legearen arabera. Datu pertsonalak gaian eskumena duten beste Administrazio Publiko batzuei jakinarazi ahal izango zaizkie. Zure eskubideak balia ditzakezu <a href=\"mailto:dbo-dpd@zarautz.eus\" target=\"_blank\">dbo-dpd@zarautz.eus<\/a> helbidean, bai eta informazio gehiago eskuratu <a href=\"https:\/\/www.zarautz.eus\/eu\/datu-pertsonalen-babesa\" target=\"_blank\">www.zarautz.eus\/eu\/datu-pertsonalen-babesa<\/a> web orrialdean.<\/span><\/label><\/span><\/span><\/span>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Bidali\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e83bf12 e-flex e-con-boxed e-con e-parent\" data-id=\"e83bf12\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-fe6538e e-con-full e-flex e-con e-child\" data-id=\"fe6538e\" data-element_type=\"container\">\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e441f9e e-con-full e-flex e-con e-child\" data-id=\"e441f9e\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6eaa3ee elementor-view-framed elementor-position-left elementor-shape-circle elementor-mobile-position-top elementor-widget elementor-widget-icon-box\" data-id=\"6eaa3ee\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-phone1\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\t900 10 30 80\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c57e549 e-con-full e-flex e-con e-child\" data-id=\"c57e549\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8524ba5 elementor-view-framed elementor-position-left elementor-shape-circle elementor-mobile-position-top elementor-widget elementor-widget-icon-box\" data-id=\"8524ba5\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<a href=\"\" class=\"elementor-icon\" tabindex=\"-1\" aria-label=\"bezeroarreta@zarauzkohiribusa.eus\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-envelope2\"><\/i>\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<a href=\"\" >\n\t\t\t\t\t\t\tbezeroarreta@zarauzkohiribusa.eus\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/span>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d811393 e-con-full e-flex e-con e-child\" data-id=\"d811393\" data-element_type=\"container\">\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Atenci\u00f3n al Pasajero Home Zer egin nahi duzu?Informazioa eskatuGaldutako elementuakEgin erreklamazioa Izena * Abizenak * Telefonoa * Posta elektronikoa * Linea zenbakia Iruzkina Ulertzen eta onartzen dut pribatutasun-politika. 900 10 30 80 bezeroarreta@zarauzkohiribusa.eus<\/p>\n","protected":false},"author":6,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-26469","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - 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